- Internet Service Provider didn t resolved my internet offline issue Open
It's been * months since I'd intalled Comway broadband in my home in Kanpur. At first, I didn't faced any internet issues but after * month passed, I started facing a lot of issues with Comway Broadband. I had faced *-* times Internet offline issues in this month. Sometimes it went offline for a couple of minutes and sometimes for hours. But today it went too far.Today, i.e. **th September, ****, I was doing some important work on web and my Broadband Internet went offline from *pm. I waited for * hours because Comway tells me to wait for at least * hours as the technical team is working in resolving such Internet issues. At *pm, I called Comway executive and he told that he'd raised my complaint and technical department will contact me in * hour. After * hours waiting, the technical department didn't call me and at *pm, I called Comway again and the executive told me that he'd raised a reminder for this complaint and to wait for * hour again. After * hour, I didn't received any call from technical department, so, for the third time, I called Comway, and the executive told me that they are having trouble in cooperating with the technical department and the technical team will try to resolve my issue after ** am tomorrow i.e. **th September, ****.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I am thankful to Voxya team for resolving my complaint within few days."
The company not providing proper services its been * days they have stopped their servives without any intimation. Please help on this....
Jul 22, 2021 by Rehan Yusuf
I switched to Comway last month hoping it would be stable overall, I didn't expect much from them but the internet after first **-** days usage is just horrible. Apart from speed which is mostly only good in peered websites, the connection stab...
Sep 08, 2020 by Gaurav Nanda
I applied for comway broadband connection on **th September. Company send its executive and I submitted all the documents and payed rupees ****(**** installation charges and **** * months internet charges) to him. He promised to install wifi co...
Oct 03, 2020 by Abhilash Sagar
i m from kanpur and looking for the internet broadband from quite a long time then i opt for comway broadband and set it up on my home at ** july **:** i opt this broadband for gaming and i found the which i play ( CSGO) having issue connect...
Jul 21, 2020 by Masood khan