Hathway Broadband Internet
- Internet service not provided even after payment Open
I have recharged for a monthly plan for Hathway internet. The service provider never activated my account. And I was also out of town for most of the time. When I raised a service request the technician called and I informed him that I was out of town. He said he will close the ticket and I can raise it back when I come back to the town. I have raised service request to activate my account and by that time month has passed. One lady called me and she claimed that your account was already activated and the month was over. I have asked her, if it was activated when was it activated and what all times I used your internet services. Requested her to show that statistics of my usage. She replied that statistics was not working but the account was activated and denied for any investigation and closed my service request. Hence I am approaching this consumer forum to render justice for my suffering with the service provider.
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"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
i have been complaining about my internet speed from january **** since than i have constantly complaining about the speed to hathway and each time they promise that it is solved or will be solved in * days. I even filed a grievance on consumer...
Oct 20, 2019 by Aakash Gupta
i am living in indore madhaya pradesh and i am regular custmer of hathway brodband indore .my custmer i.d. is ********** on date **/*/**** i registered reinstallation to hathway custmer care because i am changing my house to ***A slaice *scheem...
Oct 14, 2019 by sanjay sharma
Hii I have called hundred of times to hathway they are giving false promises of solving my issues I have all there executive voice recordings of their false promises....
Sep 23, 2019 by Shubham sharma
I was promised a play box along the installation. I payed Rs. ****..** on **-**-****. My account number is **********. I have not used the broad Band. I raised complaint #********w****** Iam yet to get a resolution. I'm completely not happ...
Aug 20, 2019 by Meenakshi Sundaram
Hathway agent said that we would get * months free on making a payment for one year of service. But now that it’s a year they refuse to go or the promise and the agents number is switched off. Called customer care * times and have been told t...
Jul 30, 2019 by Anthony Silveira