- Internet service not installed on time Open
I made payment for Tikona internet service on March *, ****. The sales person said me they will immediately install the internet service after payment. Their engineer came and said there is a need for P*P connection and another engineer will arrive in * days. However no one came. So many times I called their sales agent and customer services. They kept saying we will look into in but nobody did. I needed it urgently for my exams which I kept saying them. Later on after few weeks lockdown was announced and now they have this good reason to get away with this. They are not even replying back about the status of installation or refund. I lost two months of my studies because of these people and I have my exams in Sept. Who will bear the cost if I failed it? Mental torture of calling customer care, sales person, senior of them is to another level.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
I paid the access amount and now they are refusing to Refund the access paid amount....
Aug 16, 2020 by Narendra Kumar
Sir can I get new broadband connection for tikkona **/**/** he said first time ** mbps speed next week will ** Mbps speed but still zero mbps speed please resolve my problem...
Jun 14, 2020 by Shanil
I was told even during Covid** installation will be done in * days. It's been ** days and no installation so far. I was forced to pay around **** Rs, for ** days subscription. Please assist. ...
May 22, 2020 by Simon Lopez
I register for tikona broadband in ** augest **** but i request them to cancel ** augest because one of my friend was using tikona broadband and he said there speed is slow and sometimes there server down for * to * days .So at that time my e...
Sep 06, 2019 by ABHISHEK SHAHI
It's been just two months that I have installed Tikona broadband service at my place and every alternate day without fail the internet gets disconnected automatically. Then comes the second worst nightmare which about raising a complaint which ...
Aug 14, 2019 by Arun Dasan