ACT Broadband
- Internet not working Open
Madira Nagaraju filed this complaint against ACT Broadband on Jun 06, 2019
Hi, am resident of Rampally locality for past few days am facing the internet connectivity issues. Even after multiple escalation still don't see any action. In a month almost **days am not getting internet and they are still charging for that ** days where they haven't provided service. When I spoke to customer care executive they are telling if I escalate then only they will deduct if not they will charge for **days. As confirmed by customer care after escalation also still they are changing. Again for past * days am unable to connect whenever I call customer care they say I will be resolved by ** hrs but I don't see any action being taken. Today again I received an message stating it will be resolved by **hrs.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
ACT Broadband
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Related Complaints
ACT Broadband - Cancel Subscription Closed
* times asked them to remove there connection everytime they closed the ticket without even talking with me or making communication with me....
Dec 29, 2023 by Virendra Kumar
ACT Broadband - Internet is not working Closed
Hi I am writing this letter to inform you that my internet connection is disturbed for the last "FIVE" days. I am facing trouble as I am unable to work, and most of the work is done online, and for that, I need a proper internet connection. ...
Dec 16, 2023 by Sabareesh
ACT Broadband - Internet not working Closed
The internet faced disruptions on December *, ****, due to the cyclone. As a result of the network being unavailable, we were only able to report the issue on December *, ****. However, the internet has not been restored yet. Despite reaching o...
Dec 12, 2023 by Balaji Annadurai
ACT Broadband - False promise Closed
We are using plan GVE_ACT Silver promised speed of **Mbps but for last * year we are getting only **Mbps when run speedback.This is informed to ACT support number of times saying slow speed.we are told by ACT technician tha the router that we a...
Nov 19, 2023 by Kamalapriya
ACT Broadband - Internet issue not resolved Closed
**/* Compliant raised on Sunday around **:** Pm on **/**/**, Still the issues not yet resolved, But received a closer mail from ACT that issue was resolved, But still its was not resolved and no proper respond from team ACT. ...
Sep 26, 2023 by Sridevanathan