Hathway Broadband Internet, Bangalore
- Internet not working properly more than a month Open
Internet is interrupted and gets cut immediately and appears after an hour or so. Again it goes down. Several tickets were raised to Hathway customer care. But they close the tickets without resolution. There seems to be new optic cabling been done around. Several appointments have been given to Hathway service people who kept me waiting all these times and never appeared. From * days there is no internet at all. Every time I do call Hathway customer care with a lot of difficulties to get their line connected. Even there is mail correspondence done. But there are no actions taken by them in this regards. This has disturbed my online meetings a lot.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
After offering a *+* months extension, hathway stopped providing internet after a period of *months, repeated calls only to be assured by the customer care that i would be given an extension but there was no action from anybody. Numerous mails ...
Jan 17, 2020 by Meghana
Despite multiple attempts to contact their customer care numbers provided, we have not been able to get through. We have had many problems in the past but at least it was resolved in about a week. I can provide account number if asked...
Dec 19, 2019 by Ashmeet Sehgal
Hathway has been overcharged for an offer which I recharged my account on **-Nov-** with the guidelines from executives. I recharged Rs. *** through Paytm for a special offer. But the bill generated for Rs ***. When I call to customer care to...
Nov 08, 2019 by Mallikarjun
After I relocated, I checked with Hathway for service in the new location. They denied and so I asked them to disconnect my service. However, they call me everyday either asking why I am not using or for some new offer they have. This is happen...
Sep 21, 2019 by Murchhana
I have paid **** on sunday ie on **th of march **** for new internet connection. ihad been promissed that my internet will get activated within monday morning ie on **th march **** **pm. but till now not got access and also no response from con...
Mar 18, 2020 by manikantan vr