consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Insufficient Incorrect Misinformation provided for MSc data Science Degree by Upgrad
Records save successfully

Upgrad Education Private Limited

 - Insufficient Incorrect Misinformation provided for MSc data Science Degree by Upgrad Open

Deepak Raj filed this complaint against Upgrad Education Private Limited on Feb 15, 2021

I wanted to highlight the trouble i faced by enrolling for a Masters Program in Upgrad, The fee for the course is ****** and I opted for a Master in Data Science degree through LJMU University. I Was not told or given any details all i was told by the counsellor was if you opt for this program you would also get a IIIT bangalore Post graduate Diploma in Data Science as well, I opted since i got a free Diploma with it. The Diploma is *,**,***.After joining the course I was surprised not to get any communication Regarding Masters all the communication i got was as Post graduare Diploma alone. I didnt get any Acknowledgement for Masters degree though I paid the full amount for the Masters Course. I got the offer letter for PGDDS from IIIT B AND NOT FOR Masters in LJMU . WHile i enquired also they said its normal you have already enrolled youl get an update but i havent got any.. Now here is where the problem arises considering we are working professionals these people said its a course for non programmers and we will train on python programming since its a one year diploma i thought there will be ample time and i thought i can get this in the learning curve as i have * year time to my surprise they kept an exam within * months on Dec **th and i didnt qualify in the exam due to my work deliverables , now comes the actual issue why i want refund now because i didnt clear this they said they will give one more chance and i have to write an exam within a week or i can reenroll by paying another ***** else i will get a participation certificate only .. Now I told them anyways i wanted to do Masteres only this Diploma is a compliment given so im ok with a participation certificate and told them i will concentrate and Focus on my Masters Degree alone as I already have **+*+* Education and all Global universities agree to these norms for this they something which was a shocking revelation. They said that the degree i opted is a interelated degree without completimg PGDDS i wont be able to enroll for LJMU at all , I've been very patient and cooperative thoroughout , Just think logically when you are aware that atleast **-**% of students might not clear ,why Upgrad still want their money for enrolling to Masters degree upfront. What is the need to get this Money of * Lakhs upfront .This really doesn't seem logical Knowing that every University abroad across the world accepts **+*+* b education to enroll for masters why it is different here and why I should still pay around *.* lakhs extra for a degree for which I won't be enrolled at all. Will anyone pay * lakhs for getting two participation certificates. For this they said they will escalate to the academic committee and after repeated mails for * months , the academic counsellor from escalations send me a mail backdated as proof that this is already communicated and i didnt check it , Now is where they send me the offer letter for Masters Degree , they did not send this before . Now how insane it will be to backdate a document and show it as a proof . I have been asking for an escalation contact from a autority who can decide on things but my plea is ignored and i dont get a satisfactory response . THey only say zero refund policy where the fault is entirely on Upgrad team , My hard earned money has gobe for a toss and is caught in the hands of money minded people like this who take things for granted please do the needful to get my money back .Please ask the committee members to call me if they are not convinced. it is upgrads understanding as well which is important and this is getting way too long for a resolution..

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony

Upgrad Education Private Limited

2 Total Complaints
0 Total
Resolved
0% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

OYO Hotels

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Upgrad Education Private Limited)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Upgrad Education Private Limited - Upgrad fail to deliver they have promised Open

Upgrad charged me * lac Rs for PG diploma in Datascience from IIITB but eventually they fail to deliver what was promised to me I have made several emails and calls spent * months contacting them they fail to get back m refund instead asked me...

Feb 27, 2021 by sidhartha sindam

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Madhya Pradesh
  • |
  • Andaman & Nicobar Islands
  • |
  • Daman & Diu
  • |
  • Haryana

Consumer Forum :

  • Delhi
  • |
  • Assam
  • |
  • Maharashtra
  • |
  • Karnataka

Online Complaints :

  • Electricity Complaints
  • |
  • Insurance Complaints
  • |
  • Telecom Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.