Dress berry
- Instead of giving me refund they reshipped the product back to me Open
Ragini singh filed this complaint against Dress berry on Jun 02, 2019
I bought dress Berry nude pump which didn't fit me well. I then request for return. Packed it immediately in the same box with tag and stickers, unused and unwashed and send it back by myself (paid courier charges of *** as they say sorry they have no pickup facility in your area) but after *-* days the product is reshipped back to me because of quality check fail. But the product was all good. When I asked them which parameter I failed. They just said that wait until the product is reached to you. Then again you will able to file for a return. But when I received the reshipped product I find no problem or any failure in parameters of quality check. I don't understand why they return the product. There is no problem at all in the product. It has the tag, same box, unused unwashed with stickers. Still, they say failed in quality check. But koi batyae toh ki kya nhi hai. Sb kuch toh theek hai. This is so frustrating. Mein kya krugi uss sandal koi jo mujey aati hi nhi. I talked to the Myntra customer care continuously from more than ** days. But they gave me only one answer that the product is failed in quality check but when I asked them which quality check parameters it fails. They say wait for ** hours. This is so frustrating and mentally stressful. Ullu bnate hain bs aur agle din k liye tal dete. I sent them the screenshot of the product with the tag box to make them realise that product is all okay. But they say wait for ** hours. I screenshot their chat and tell they you guys told this thing more than ** times to me. Wait for ** waits for ** hours. But when you are going to solve my problem I want my money and they said quality check fails and wait. Worst site worst customer care service.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Dress berry
Resolved
Frustrated? File a Complaint
Byjus
"Thanks to Voxya, I have got the refund back from Byjus :)"
Mohammad Ashfaque
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