- Inferior quality product and not refunding money after reverse pick up of another product Open
This is regarding my two Sububorders ids: *********** & ***********.
In Suborder Id: ***********, I ordered *kg Cashews. In Q&A section of product detail page, it was clearly mentioned that *kg is quantity of Cashews against order. But I was delivered only ***gm so I complained against this to Snapdeal. And they picked up order (Vulcan, who is their courier partner) along with other one. But, after couple of days also I didn't find status update on Snapdeal portal so I tried connecting and they are refusing to refund the money though I provided them the Reverse pickup slip given by Vulcan.
In Suborder Id: ***********, I ordered Euro Stepladder. When I climb steps of this delivered stepladder, I get crunchy sound which is scary. So, I complained to Snapdeal against this and requested them to pick it back. But, they are refusing to pick it back though I was assured of "* Days Easy Return" on product page.
I have attracted recoded call with Snapdeal social media team PoC (Vikram) regarding both above orders.
Request you to help in getting my money back.
Thanks in advance!
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
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