Make My Trip Pvt Ltd
- Incorrect terms and conditions during ticket booking Open
I booked a ticket from Germany to India and the way back using make my trip on the *nd of March ****. During the booking itself, I knew that the dates of return travel might be changed so I checked the fare rules carefully to see if a date change is allowed. In the portal, it is clearly mentioned that the date change is allowed and after booking an e-ticket was issued and the same is mentioned there as well. After * days I decided to change the return journey from **th March to **st of March and I contacted the customer service and they said this ticket is not allowed to be changed. I highlighted all the documents to prove my statements saying that the rule says it is possible. They do not resolve it and I have screenshots and documents to prove my evidence.
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Refund / Credit for purchase
"Thanks to Voxya, I have got the refund back from Byjus :)"
I was trying to book make my trip double black service and used Hdfc coupon code to get the *** Rs discount. The total payable was ***. I tried paying but due to network failure, I guess the booking is not get confirmed. But then I saw that the...
Mar 26, 2019 by Lokesh Jadhav
I had round tip booking from Mumbai to Mahe, Seychelles (**th Feb - *th March). On *st March, MakeMyTrip sends me a message that return flight got cancelled and you will have to cancel the ticket as the alternate flight was not available. Due t...
Mar 25, 2019 by Lakshya Mandawat
My booking id is NL ************* for the upcoming trip, but when I am contacting the customer care to reach to Vikash from make my trip operations unable to reach. Everybody just says that sir we apologise. Do they really mean it or they are t...
Feb 26, 2019 by Subhash Raj
I booked my Air-India ticket from make my trip from Bermuda to Delhi "To and fro Journey" on *th - **th February ****. Due to some emergency, i have to leave for India early and hence i could not take my Journey from Bermuda to Delhi, howeve...
Feb 01, 2019 by Shefali Gupta
This is a complaint regarding my recent travel to Thailand from **th Dec to **th Dec. Firstly, a proper detailed itinerary was not shared before the trip. Secondly, I was not taken to all the places that were included in Phuket City To...
Jan 02, 2019 by Soumik Dutta