Jiomart
- Incorrect product received Closed
PRIYANKA PRIYADARSINI filed this complaint against Jiomart on Aug 12, 2022
Ticket No:**********
Order Number *****************M
I had ordered the product on **/**/**** a Ambrane *.* mType-c cable with Rs.***.** which I was delivered on **/**/**** and on the same day I had raised the request to return as I had received the wrong product. Then I received the call from the team where I mistakenly said the product is okay and your team has rejected my return request. Then I have raised this as a complaint and tried calling, emailing and chatting with your agents but not only they have failed to provide a resolution but also had never answered with my details I have asked for.
I will be also attaching the photos of the product details and return policy and accordingly if this isn't resolved I will escalate this further until I receive a relevant resolution. It has a warranty of ** months and a product can be returned within ** working days as per the policy.
Kindly let me know in which part I am wrong when the product is wrong for me then how will I use it and your agents told me to keep it. This will be the last email as I will also raise a complaint in the consumer forum and seek the resolution if you are incapable of providing me with one.
I want the product to be returned and money to be refunded.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Jiomart
Resolved
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Airtel Digital Tv
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Raja Rajangam
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