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Ola Cab Ola Money

 - Incorrect Charges Closed

Rahul Mathuria filed this complaint against Ola Cab Ola Money on Dec 07, 2020

I have taken a ride on **th February and the changes were *** Rs since it is around * am . but then when I reached the Airport it got changed to **** and distance it showed as ** KM which is not possible as distance from my place to Airport is ** KM.

Even if that guys goes from Mahadevapura it is ** KM then how can you charge me ** KM and how can you change the rates .
On top of it your representative has never spoke to me they just called me for collection and disconnect the phone. No one is listening the issue and no one has replied for help. So is that the way you take legal action on me . I have chat where i have asked to speak and discuss the same but no one has replied.
I'll go legal against you for not providing the better service and keep harassing a customer for making a payment which is not the right one.
Why should i pay extra when i have nit used this pathetic service. I have all proof that i have deployed in raising the issue and also i have not received any call apart of the warning IVR call.

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Ola Cab Ola Money

16 Total Complaints
5 Total
Resolved
31.25% Consumer Satisfaction

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Related Complaints

Ola Cab Ola Money - Ola cab taking extra commission from drivers Closed

I would like to convey my msg on behalf of Ola cab drivers as Ola company giving money to drivers approx *-* Rs per km after covid ** without any legal notification. Even some drivers also informed they don't have any fix charges and they are u...

Feb 07, 2021 by Mukesh

Ola Cab Ola Money - Ola money customer service call at morning 5 distrubs my sleep Closed

I was sleeping and at morning *:**am received a call from ola money as per policy no company can call post *pm and before * am unless i took a ride but i didnt take any ride and ola money services called me in the morning . Need to charge penau...

Jan 18, 2021 by Anuradha Gawande

Ola Cab Ola Money - Being harassed to pay twice for the same ride Closed

This is with regards to an Ola Outstation ride I took on ** Oct. ( CRN **********) My bill was for Rs ****. I paid rs *** using Ola Money and the balance was paid to the driver directly thru Google pay. Calculation of money paid - Rs ***...

Nov 22, 2020 by S Vohra

Ola Cab Ola Money - Ola postpaid harresment call Closed

Ola money is not been used by myself. But the insist me to call to the number they give and ask them to pay back the money. That isnt my job. So stop calling me....

Jul 04, 2020 by Geetha

Ola Cab Ola Money - OLA Postpaid Overcharge and continuing threats Open

This Is Related To My Earlier Complaint Id ****** & ****** Posted On *st Jan **** & **th Feb **** respectively. OLA Is Overcharging Me For Rs*** Through Their Postpaid Subscription Which has never been used to pay for any trips. I have sent...

Feb 17, 2021 by Sonali Chavan

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