Vodafone
- Incorrect bill generated by Mobile operator Closed
Jeetesh Kumar Srivastava filed this complaint against Vodafone on Sep 08, 2020
I applied for port out of Vodafone on **th May ****.I received port code also which is generated only when my outstanding bill is clear with the current mobile operator that was Vodafone at that time. Port process was completed on **.**.** and my airtel no. got activated on the same date.
My Vodafone's monthly rental plan was of Rs ***. So accordingly by pro rata basis my bill amount for ** days i.e., **.**.** to **.**.** will be Rs ** including GST but the bill no. **IUP*********** was generated for amount Rs *** which was incorrect.Also as per trailing mail i have paid Rs **.** on *th july **** to Vodafone. Hence all due are cleared and nothing is left from my end then also I kept getting text messages from Airtel that Vodafone has raised a concern that Rs **.** is still due which is not at all correct as vodafone has raised an incorrect monthly bill for ** days and now asking to pay this extra charge. Also current operator is threatening to stop my mobile services if i dont pay this amount by *.*.**.
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Resolution Demanded:
Refund / Credit for purchase
Vodafone
Resolved
Frustrated? File a Complaint
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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