Propello
- Incorrect and Misguided by Propello Open
ANKUR BIKASH MAITY filed this complaint against Propello on Nov 24, 2018
i ankur bikash maity spouse of rituparna maity had purchased chimney and ro in ****.
post completion of *st year, I have agreed with the company for amc for both the products. the comprehensive contract cum receipts for both the products are attached herewith for your reference.
i had called today to the customer care at *********** at *:** pm from my registered mobile and had a word with faizan (not sure if I spell correctly). i would like to raise a complaint on the few things mentioned below.
*. the executive neither have petcence nor he has listening skill and was not polite too.
*. as I was told that the amc for RO was started since August ****, but the Date mentioned in the Contract is **th September ****. Moreover I had paid the AMC charges through cheque which will also proof the Date. I am not sure why the incorrect Date I was told.
*. I was also told that, the Free Service for Chimney will be strated from *st Dec'** and the last will be on **st August or by **th Oct'**.But I have to pay the charges towards any parts if required if the last service will happen post **st August '**. My question is when the End date of the Contract is **st August '** and as confirmed I can take the service within next * months from the end Date of Contract, then I should get the parts as well if required.
I am thinking to lodge a complaint in the Consumer Court, but before that I would like to have a response from the company and want the final confirmation on the above.
Regards
Ankur Bikash Maity
On behalf of Rituparna Maity
Email info.ankur**@gmail.com
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Propello
Resolved
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Goibibo
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