- Incomplete Delivery of Food. Open
This is to write about Swiggy's poor delivery for ORDER #***********. The delivered food was only half of the quantity which was absolutely of no use as it was for a official party. Reason for the mess was not disclosed. Upon complaining to Swiggy, they couldn't re-order to restaurant, and so I was offered coupon of only **% of billed amount. Upon insisting a escalation (with TAT of ** hrs. ) was registered but no calls have been received so far. (** hrs have been passed already). I wish to get full refund of my money.
Each time I start a conversation with any executive, they seem to have no knowledge of this issue and I have to remind them to go back and check previous conversation.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."
I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...
Jun 17, 2020 by Manoj Pillai
Order got cancelled, since I was away from phone for **mins. I was charged **% of the order as cancellation fee. i am at double loss. Neither the order was delivered which was important for me and at the same didn't get my full refund. And then...
Jun 06, 2020 by Vamsi Krishna
Item missing from order no *********** The package was not sealed as well. No resolution. ...
Jun 04, 2020 by Komal kaustubh
Swiggy - Food not delivered Closed
the delivery executive didnt ring my bell he called me * times my phone was on charging so i didnt see them so he cancelled my order and refuse to refund my money. looks like the company robbed me'....
May 25, 2020 by kashish khurana
They cancelled my order and charged money eventhough i have sent the correct address they didn't come and when i called back they didnt respond.I am very frustaded. ...
May 24, 2020 by Sowmith Reddy