- Illegitimate inclusion of modem charges in the bill Open
A couple of months ago I registered a complaint at Connect office that internet is not working. The technician resolved it by replacing the modem. He confirmed that modem is under warranty, as it's just a few months old. But when the bill came out, the modem charges were included. Since then I have been mistreated by Connect support desk lady and also nothing has been done so far. They just keep on harassing by saying that pay your bill etc. I have no other option but to seek help from this portal. We are running without wifi since then.
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Apology letter from company
Replace / Fix problem
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
The Internet is not working for * week. I called their representative * week back but now they are not picking up my call and resolving my problem. Worst experience with Connect Broadband. I am really regretting my decision....
Jan 21, 2020 by Sakshi Budhiraja
I got connect WI-FI ID-WIFI****** and approx * months back they withdraw their services from our service area so I applied for disconnection which was successfully executed and submitted the company assets @AMRITSAR CONNECT BROADBAND OFFICE. My...
Jan 14, 2020 by GURPREET SINGH
I'm Yash Kumar I'm having a connect broadband by the name of Harinder kumar having connect number **********. I no more live in India now and have been contacting connect from so long to deactivate my internet and take my modem back but they ...
Jan 02, 2020 by Yash Kumar
I got a internet connection of this company, on the very second day it got off. no connection nothing was shown. I complained for like ** times but no response. no one came to check the issue and nobody resolved it. i sent emails, calls, online...
Nov 17, 2018 by aakanksha
i am facing a huge harrasment from connect broadband services since the month of april . my internet keeps on not working and i have lodged several complaints with them but no one cares for it. many of my clients are left over giving me in mone...
Aug 20, 2018 by amandeep aneja