Happyeasygo
- Illegal refund deduction Open
Ayush Garg filed this complaint against Happyeasygo on May 25, 2021
I booked a flight from Happyeasygo(HEG) to travel between Delhi to Dibrugarh. I cancelled the flight and contacted the airline explaining my issue and they refunded the entire amount. When I applied to HEG for a refund, they processed it but said I am not eligible for any refund. They claimed my booking was "Corporate fare" which I can not find anywhere in their terms and conditions. Nor was I intimated about this before booking. I booked a regular flight. They are not willing to show me any contract or terms regarding this corporate fare clause and ignoring my emails.
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Resolution Demanded:
Refund / Credit for purchase
Happyeasygo
Resolved
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Byju's
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
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