I8earpod
- I8 Earpods — refund request for fake/damaged product Open
Vikas Ranjan filed this complaint against I8earpod on Sep 13, 2018
I had ordered i*earpods from www.i*earpods.com few days back and I got it delivered yesterday.
I am seriously unsatisfied with the product and wish to return it.
Here are some major flaws i found with the product :-
*. In a damaged condition when i got it: The charging end of the earpiece was opened up and wires had come out at the time when i received the product. I am attaching pictures of the same in attachments.
*. Poor battery: The product was completely charged when i received it. I charged it with the USB provided for * hours, and then when i used it again, it got discharged and power off in just **-**minutes.
*. Fooling customers with Fake names: The name of the product shown everyone on the website is : "i* Bluetooth Earpods", while what i received was "i* tws earphones"
*. Doesnt look like an original product: The product doesn't look original at all. The packing is bad and there is no user manual on how it works.
Overall I am really disappointed with the product and wish to return and get the whole amount refunded as soon as possible. The product is in a proper condition now with all the packaging and accessories intact.
ORDER ID: IEP*****
Date: September **, ****
Price Paid: Rs ****.
Request you to take my request and initiate a return for this order. Also Please let me know what are the further steps to initiate a return and get the amount refunded.
Also please stop fooling customers by selling these cheap products with fake names.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
I8earpod
Resolved
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Swiggy
"Thank you so much Voxya I am fully satisfied with your quick service."
Avinash Kumar
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