Make My Trip
- Hotel Room confirmed but check in Denied Closed
I had booked a room in Hotel Natraj, Alwar, Rajasthan from Make my trip in for **.**.**** on the same day at around * pm. However, when I reached the Hotel at **.** pm, they denied check in and said that all rooms were occupied. I contacted Make my trip and they forwarded my call to their support, who kept on hold for * minutes and then said will call back in ** minutes. After **-** minutes, when I didnt get a call back, I called support again. The line was busy and had to wait ** minutes for my call to be attended and again the reply was they are looking into it and will contact in ** minutes. After more than * hour had passed, I contacted them again at **.** pm, again wait for *-** minutes for call to be answered and then same reply that I will get a call back in ** minutes. After that there was no call back that night. I was left stranded in the middle of the night even though I had fully paid for * rooms. I had to wandere here and there looking for hotels and as it was marriage season, I could not find it easily. At around * pm, finally I had to settle in an average guest house with * people in a single room. Next morning I had to leave at * a.m. but I got delayed and had to drive more than ***kms with a sleepy head.
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I have paid ***** Rs. for * flight tickets from Mumbai to Varanasi through make my trip. It was jet airways flight which was cancelled directly from them. I should get my full refund back as it was direct airline cancellation and make my trip o...
May 18, 2019 by Aanchal arora
I booked an international flight from MakeMyTrip but for some reason, I had to cancel it. But in the name of refund they just saying wait for ** to ** hrs from many days. Every day they just tell me to wait and wait. Make my trip not giving my...
May 11, 2019 by Sagar Goyal
Subject: Reference ID: [******-******] - Amount debited from my account but no booking confirmation. Booking id NH*************A*. It's been ** days since I am following up with Make My Trip on email and phone for the refund of my money. Durin...
Apr 26, 2019 by Aditi Bhalla
We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...
Apr 18, 2019 by Anushruti chatterjee
I made a booking through MakeMyTrip for two adults and one child to Hotel Malas, Panchgani for one night on *th April ****. On arrival, I was harassed by the front office receptionist by saying that I did not provide the correct age of my child...
Apr 12, 2019 by Tina mitra