Oyo
- Hotel Booking was not confirmed Open
Amit Biswas filed this complaint against Oyo on Oct 01, 2019
I reached in the new city Guwahati at about * PM, my booking was at Hotel Kanika Inn through OYO but the Hotel denied the booking due to some issues with OYO which I am not aware of. Later OYO booked other Hotels for me which was far away from my current location ( Hotel Kanika Inn). I had to wait in the middle of the road till ** PM for a cab to get into the new Hotel Kirtti Inn which is in very remote location and no cab was agreed to go there. I was hungry, thirsty and alone in the new place and had to went through the trauma of resting in the road because of this no transportation. I am not caring about the refund or the money I had to spend but the experience I had face need proper justification. Please look into this matter urgently.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Oyo
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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