Cleartrip
- Hotel Booking was done where there is no building owner or or no contact number Unable to find room Closed
Vignesh Viswanathan filed this complaint against Cleartrip on Sep 29, 2022
I booked a hotel in Goa on Dec ** **** via cleartrip and there is no contact no provided after booking. When I contacted customer service they said you can directly check in. But when I went to that place it's a private appartment where even security was unaware of the property owner and contact details. There is no appartment in that door number. I walked around * kms leaving my pregnant wife alone in the beach. I was harrassed and when I contacted customer support they asked me to wait for ** hrs while. Check in is within * hr. No place to stay now and we are forced to book another hotel in higher price. Finally got refund posting in social media and escalating it.. but they denied to provide compensation.
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Resolution Demanded:
Damages for loss and agony
Cleartrip
Resolved
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Wisdom Jobs
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