Faber Franke India
- Hi I have bought a Chimney FABER RELISH HCBK onFor the last 3 months my chimney has stopped working Open
Sumitro Banerjee filed this complaint against Faber Franke India on Dec 22, 2020
Hi ,
I have bought a Chimney ( FABER RELISH HCBK PB** ) on **/**/** . For the last * months my chimney has stopped working. I have repeatedly called the Customer Care number ( **** *** **** ) & Service Center Office Contact Person - Madhumita ( ********** ) .
After calling them again and again , they have sent Mr. Shankar Ghosh (**********) almost * weeks ago. The person replied that the part required (Fan) is not available for this particular model .
Also, I have had a word with Mr. Sanjay Sur ( ********** ), a very Senior person of the Eastern Zone who promised me prompt action.
It;s hardly been a year and I can't use my product . Will your company extend the warranty by the number of months this product is not working ??? If not then act immediately.
Also, let me tell you that I am fed up and will complain to Consumer Forum today.
Regards ,
Sumitro Banerjee.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Faber Franke India
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Related Complaints
Faber Franke India - Faber Chimney frequent reboot issue and not providing service even in warranty Closed
Hello Team, I have raised case with Faber CC support and they are not providing support Faber Chimney frequent reboot issue and not providing service even in warranty....
Oct 26, 2023 by Sanjay
Faber Franke India - Faber Chimney damaged during company service Closed
Hello This is a serious concern, in the last one week I have been having a tough time with Faber service for both Hob and Chimey. Hob service done but still the ignition issue persists. With the chimney, two days service personnel came an...
May 05, 2023 by Devaraj
Faber Franke India - Bad customers service Closed
In spite of repeated requests for the service of our Faber chimney, no body from the concerned department has bothered to attend or to resolve the issue. Now I regret for having gone for this poor product. The complaint is still open .Followin...
Dec 19, 2022 by Jayanathan
Faber Franke India - No response against complaint Closed
Your request No is BHU********** . I have been following up on this complaint for about ** days now but haven't got any valid response yet. No one is cooperating at all. The local office here claims they are "looking into it". Upon emailing th...
Aug 09, 2021 by Abhilash Pattanaik
Faber Franke India - Faulty Product with no service after multiple followups Open
We purchased Faber chimney in **** HOOD ZENITH FL SC BK**. On **-NOV-**** all of a sudden front opening glass got shattered into million pieces...Which is very dangerous... When i complained about the same company officials they said it is out...
Feb 25, 2022 by KrishnaPrateek Donepudi
