Jet Airways India Limited
- Harassment and torture by the company Open
Inderr Labanaa filed this complaint against Jet Airways India Limited on Apr 01, 2019
This is with regards to my travelling from Jet Airways:
( Please note that I was travelling with my wife and my two infants) and I trusted Expedia and hence used their site to book my flights. Little did I know the torture and harassment and insults myself and my family had to go through because of this booking with Jet Airways.
Bangkok to Chandigarh (India) on *th March (via Delhi)
Chandigarh to Mumbai on **th March and return to Bangkok on **st March.
*. Jet Airways had cancelled the originally booked flight and made me prepone my travelling from *th March to *th March.
*. I was not provided with any proper lounge service at Delhi airport where I have to wait for over * hours in the middle of the night on *th March ****.
*. My return flight from Mumbai to Bangkok was on **st noon which the Jet Airways cancelled and it took me * days to get hold of them on the phone and after hours and hours of waiting on the phone. Of which I have the records.
*. They then preponed my flight to **th nIght and **st March morning at *:** am.
*. I got a message again on the **th afternoon that my flight has been cancelled and so I had to call them again.
*. Again after hours of trying to call them and waiting for them to answer the phone call, they again preponed my flight via Bangkok Airways which was at **:** am on **st March.
*. To my surprise, the airline told me that I do not have the option of meals and that Jet Airways did not mention anything regarding providing your meals on board. Really? Is this the way Jet Airways treats customers? Attached boarding pass and mentioned on the boarding pass is no meals. How much more insulting could these Jet Airways be.
*. I was not provided with any meals/snacks for my flight from Chandigarh to Mumbai as well.
I would like to take this matter further and also file a harassment case and torture and mistreating a family with infants.
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Resolution Demanded:
Damages for loss and agony
Jet Airways India Limited
Resolved
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