- Harassment & fraud by Airtel DTH company Open
*. Airtel set-top box (so-called upgraded) is not getting connected to wi-fi broadband internet wherein from the same location my other gadgets are getting connected ie. Led smart tv, digital camera, laptop, mobiles.
*. The video screen hangs for a few seconds prior to the beginning of all the channels.
*. Voice remote provided with new airtel set-top box does not function with a voice command.
*. The sensor button provided in the upgraded airtel set-top box remote is hypersensitive and also not effective at times.
*. The Airtel customer care floor managers/ supervisors including Mr Sunil Kumar, Mr Soloman, Mr Anil Kumar, Revati, Dilpreet, Manpreet have been contacted for more than ** times since ** Aug **** for resolution of my problems. They have been non-cooperative by putting my calls on hold for nearly an hour and always disconnect the calls with the following reasons/assurances:
A. The issue has been escalated and will be resolved shortly.
B. The field team will contact you shortly for resolution.
C. The issue will be resolved today only.
D. Your broadband wi-fi service is not efficient.
*. Airtel dth company has exploited my money & time as they have not provided the abovesaid features to me.
*. Hoping for a favourable resolution from Voxya.
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An apology letter from company official
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"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
I have ordered Airtel HD DTH connection via airtel app installed on my mobile last Friday. As per message one customer ID is assigned to my connection. However, Still I didn't get any call for deliver and install the product. Whenever I called...
Aug 26, 2019 by Debaprasad Sasmal
I have recharged my account and TV connection is not provided.. I am calling customer care from yesterday and they are acting like they can't hear my voice.. money is debiting from my account and service is not provided...
Jun 30, 2019 by Nawin Bharathi
Refer account no **********-***. Recharge was done twice for Rs. ***/-. Initially, the additional account was separate. The secondary account is not in use for months together but during last two recharges of ***/- charges of secondary connecti...
May 13, 2019 by LOKESH VARSHNEY
Airtel DTH Ganga from broadband promised that the complaint will be resolved but it is not been resolved. They said that they will forward my details to Airtel Dth. I would like to get mental agony of ***** rupees from them for making me back o...
Apr 08, 2019 by Subhashini
I have recharged dth with **** after airtel digital tv executive calls us. But, even repeatedly I have called customer care executives to resume services. They failed to resume service. * days go in vain and money also. Now after waiting in ivr...
Mar 24, 2019 by SAURABH YADAV