- Half product delivered Open
I have paid membership of first cry(club membership) and ordering from last one year. This is first time I am disappointed with the delivery, received half product. I ordered frock with bloomers. Received only bloomer, NOT frock. When I raise a return request with proof, then rejected my request and when I called them to know the rejection reason . They said at their end all things are packaging. That means their customer are lying, it's not about the ***/- , I can leave it but such kind of brand doesn't know how to maintain the old customer ship. I want to raise a complaint how careless they are while warehouse packging. If they want proof for us while refund share the pics which I uploaded. Then I also want proof what they have while packaging. How I can trust if trust able issue raised by those side. I want full explanation with proof.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
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Oct 11, 2022 by Deepak Kumar
I have returned items of my order and its almost cross * month of pickup but refund still not received. I fed up of calling customer care but i didn't get any proper refund timeline. They are just saying refund will proceed ASAP. even their ref...
Aug 26, 2022 by Mayank
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May 17, 2022 by Himani
I initiated a refund of amount on **th Feb'**, for my purchase on FirstCry, the product has already been collected from my home, but the amount has not yet been credited back to my credit card, and since then I am continuously writing mails to ...
May 09, 2020 by Mitin Bansal
I had raised a return request with www.firstcry.com to return a product that i purchased from them online. The product got picked up from my home on **-decemeber-****.however,first cry has not issued the refund yet. order no: *******SM***...
Dec 17, 2019 by Prashant