Amazon
- Got damaged product and amazon is not replacing the item Closed
Dinesh Kumar filed this complaint against Amazon on Jun 09, 2022
I ordered a induction cooker of prestige company from amazon of Rs. ****/- but when I received it , it is little broken from one side and just then within ** minutes of dilevery I contact customer support of Amazon and describe my whole situation and the executive that side is convinced and he ordered a replacement of the product but when the person came with the replacement he refuses to give me the replacement and told me to select the return option for that item . Since then I contacted the customer care * times but they also not find any option on website regarding return of item . Now, I am thinking of going to consumer court. As I have recordings of all the calls of customer service executive.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Amazon
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
Related Complaints
Amazon - Amazon cheats members stating genuine reason to return a non returnable item Closed
Hi, my call was transferred to * different people regarding returning an item that is a door hanger with hanging hooks. The top part of the hook is made for hanging on the door and it doesn't allow to close the door at all. Amazon told me to se...
Mar 23, 2024 by Alan Abraham
Amazon - Delevery boy missbehave Closed
Delevery boy missbehave with us. And dont accept return and abuse us etc. ...
Feb 08, 2024 by Hannan khan
Amazon - Package not delivered Closed
Company - amazon Product - mobile Order Number- ***************** Date of Purchase- ****-**-* email-ashok***@gmail.com delever date-****.*.** pov- I had purchased a mobile from Amazon on January * for Rs. *****. The delivery date to the January...
Jan 25, 2024 by ashok kumar
Amazon - Package not deliveried Closed
I Ordered NCERT Biology Textbook For Class - ** Latest Edition as per NCERT/CBSE from a shopping site known as Amazon . As Told by the amazon delivery of the product was to be done by *th JAN-****. As I can track my product it was at Kolkata...
Jan 07, 2024 by Rushikesh Nandkumar Jakapure
Amazon - Item missing in the package Closed
I have ordered my sony wf-c***n airbuds on Amazon on December **,****.but I got an sony box on December **,****.but I can't find the sony airbuds inside the package.I also informed the delivery person about this at the time of delivery itself.B...
Jan 03, 2024 by Tharun Anand