Goibibo
- Full refund not received Closed
Khalith Ahmed C filed this complaint against Goibibo on Aug 13, 2020
I booked the Air India flights on **rd Feb **** for my brother to travel from Dubai-Chennai (**th May), Chennai-Dubai (**th June) on https://www.goibibo.com/. Because of the lockdown, Air India cancelled the flights and when I contacted the customer care of Goibibo and Air India, they told me that I do not have to worry since I am entitled to a full refund since airline itself has cancelled the flights. I was waiting for the refund but did not receive it.
I tried contacting multiple times with Goibibo, but not able to had fruitful discussion for which I have not received the refund.
My concern is that since I did not cancel the ticket on my own, I should get a full refund in my bank account. Even after contacting goibibo and Air India , I am not getting any resolution. I am attaching goibibo reference document and Flight ticket for a quicker resolution.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Goibibo
Resolved
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HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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