Cleartrip
- Full refund not received Closed
Jithin Das filed this complaint against Cleartrip on Apr 17, 2019
I have booked a ticket on **th of March **** from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs *****. The trip id is ************. However, the name I entered there was wrong and I immediately called the Cleartrip customer care for support. I was told to make a new booking on the same airline with the correct name and cancel the old ticket with the airline as well as Cleartrip and I would be getting the full refund amount. So I booked a new ticket with correct names within ** mins as I was advised by Cleartrip and cancelled the ticket with both the airline as well as with Cleartrip. Nevertheless, Cleartrip only refunded me Rs ****, that is less than half the money and as I checked with airlines and came to know that they have refunded the full amount to Cleartrip. Its been a month since this incident and the remaining amount of Rs **** is not been refunded yet, despite the meticulous attempts made through calls and e-mails to the customer support team. But they seem to be fraudulent and hesitant to refund the remaining money. Seeking your advice to solve this issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Cleartrip
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
Related Complaints
Cleartrip - Cleartrip online hotel bookings by agent means online job Closed
They have told a about virtual hotel booking you will get some commission in between they said you need to add more money to get like that it went on...
Jan 18, 2024 by Sharada
Cleartrip - Cleartrip showed incorrect baggage allowance information Closed
We were shown baggage allowance of ** kg per person for a fitsair flight while booking on cleartrip. However, at the checkin counter, fitsair made us pay for the entire baggage saying that the ticket we purchased has * allowance. We showed mult...
Dec 29, 2023 by Ramya K
Cleartrip - Not refunding my amount which the airline has refunded Closed
As per the airlines spicejet its been clearly mentioned if I cancel my flight within ** hours of booking, I am eligible for full refund and after speaking with the airline and agency I have cancelled my flight. Now the cleartrip team mention...
Nov 07, 2023 by Pratichi M
Cleartrip - Ticket cancelation refund Closed
I booked a round trip flight of Air asia. Due to some medical emergency i had to cancel the ticket before * days. I booked through clear trip. And when i canceled the ticket i got message from Air india that the have refunded the amount to agen...
Sep 07, 2023 by Rajeev Krishna M R
Cleartrip - Not getting refund after commitment from their official email id Closed
I have booked ticket from cleartrip for * person some reason i have cancelled * ticket but from cleartrip end they cancelled whole ticket for all * person. Now they accept mistake also and they send me email about full refund of person whose t...
Aug 11, 2023 by ashish joshi
