- Full refund not given Open
I had booked an online package for Bali in Aug'**, just ** days before the travel date of **th Dec'**, I got a call from makemytrip customer care team, she told me that there had been some volcano Eruption happened in Bali and it's there in news and we have received an advisory from ministry to inform customers and in case they are not willing , we will refund ***% on cancellation. She also informed that most of the customers have cancelled their trip. I checked with family and given my general consent on mail to cancel and process the refund.
But post that I did not get the acknowledgement for the same. When I wrote couple of mails and tried to contact them on helpline no. , Everytime I was connected to some or the other executive and same story I had to repeat. I wrote them on Twitter as well, post that after a month's follow up the narrative was changed and it was communicated to me that this cancellation was my voluntarily cancellation, hence they will refund on **% of the amount paid.
They have refund only **% till date and I am still following up with them for ***% refund which was my hard earned money.
Post that trip cancellation, and as it was booked for my relative who got married on *th Dec'**, I had booked another package for Phuket and Krabi on **th Dec departure,spending more than that for Bali.
Complaint No. Registred with Makemytrip is Reference ID:[******-******] FW: Reference ID:[******-******] NL***********-B*C-ON-Packages OBT FD/HP.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...
May 12, 2019 by Sharon Raj
I have requested an early check in and early check out for my booking but they are asking me to pay extra *** even though I am checking out early. When I talked to customer care they said they cannot do anything it’s between you and hotel....
May 09, 2019 by Shabnam o s
I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...
Apr 30, 2019 by Krishnakumar
When making a booking on MakeMyTrip, trip insurance option is selected by default. If the person making the booking does not want insurance and misses to uncheck this option, he/she unnecessarily end up paying for this insurance. The option sho...
Apr 05, 2019 by Vikas Jain
I had booked a ticket from Bagdogra to Delhi on *-**-** at MakeMyTrip (mobile app) and the ticket was not confirmed and MakeMyTrip left their page to saying pending confirmation through my money of amount Rs ***** got deducted from my account a...
Mar 06, 2019 by Michen Gurung