- Full refund not given Open
I had booked an online package for Bali in Aug'**, just ** days before the travel date of **th Dec'**, I got a call from makemytrip customer care team, she told me that there had been some volcano Eruption happened in Bali and it's there in news and we have received an advisory from ministry to inform customers and in case they are not willing , we will refund ***% on cancellation. She also informed that most of the customers have cancelled their trip. I checked with family and given my general consent on mail to cancel and process the refund.
But post that I did not get the acknowledgement for the same. When I wrote couple of mails and tried to contact them on helpline no. , Everytime I was connected to some or the other executive and same story I had to repeat. I wrote them on Twitter as well, post that after a month's follow up the narrative was changed and it was communicated to me that this cancellation was my voluntarily cancellation, hence they will refund on **% of the amount paid.
They have refund only **% till date and I am still following up with them for ***% refund which was my hard earned money.
Post that trip cancellation, and as it was booked for my relative who got married on *th Dec'**, I had booked another package for Phuket and Krabi on **th Dec departure,spending more than that for Bali.
Complaint No. Registred with Makemytrip is Reference ID:[******-******] FW: Reference ID:[******-******] NL***********-B*C-ON-Packages OBT FD/HP.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...
Sep 04, 2019 by Mahesh
I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...
Aug 26, 2019 by Sandeep Padhi
Makemytrip - Poor service Closed
Hi...i have booked a holiday through makemytrip and not happy with the service provided.i am a solo traveler and the hotel that is booked in not good as well.i am asking for upgradation and not getting the desired support Already my family is ...
Aug 10, 2019 by Gayathri p
I recently made a international hotel booking for Phuket, Thailand for which I used my MMT Black account. Being a black member I use MMT for all my travel bookings which accounted for more than * Lakhs last year (which is the highest milestone ...
Aug 07, 2019 by Vineet
We have booked one ticket from Ahmedabad to Sanfrancisco on **th January, **** vide their booking id no. NN************* by paying an amount of Rs. **,***/-. Due to some reason I have rescheduled this ticket for which I had paid an amount of Rs...
Aug 06, 2019 by Rajani Vasan