Goibibo airlines
- Full refund for cancelled flight not get Closed
Ranjita Trivedi filed this complaint against Goibibo airlines on Mar 22, 2020
My flight on **nd March got cancelled due to janta curfew. Have been informed by airlines **st March around ** am. Since then I was trying to get my full refund from goibibo but they keep on asking otp then reverting me to chat bot and then after explaining ***th times to gia chat bot nothing happened next. I even tried calling to customer care but they send me link which again take to chat bot and this keep on happening full day till midnight.
I want my full refund. They have wasted my whole day and make me distressed due to moving round and round in their goibibo app and website.
Also want him to compensate an apology letter from them.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Goibibo airlines
Resolved
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