- Full refund for air ticket not given during COVID19 Cancellation Closed
I had booked tickets for * members of my family. Due to COVID-** situation I had visited Mumbai Airport on **th March to enquire about my Flight status at AIR INDIA office (with in Airport).
From there i came to know all departure for Air India international flight had been cancelled till **st May and we are asked to cancel the ticket by Air India Counter person as we are eligible to get full refund.
Last Month I got refund from Yatra, but surprisingly Yatra deducted **,***/- INR Approx. (****/- cancellation charge per ticket) from the booking amount as a cancellation charges deducted by Air India and informed us that this amount was deducted by the airlines and not by them.
After registering complaint against that, we have been asked to get confirmation from Air India that they have issued full refund so they will pass same to me.
Yatra ask me to get it mentioned on cancellation slip (attached) given by Air India at time of cancellation with remark that: we (Air India) had initiated full refund to Yatra for my PNR
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Refund / Credit for purchase
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
My flight got cancelled by the Vistara airlines. I applied to claim for refund on Yatra portal. I contacted the airlines, they said they have refunded the amount and now has to be initiated by the travel agency. Its been more than ** days since...
Mar 16, 2021 by Vandana Kumari
I've booked my ticket through Yatra but the airlines cancelled my flight for a full refund. I contacted Airlines and they mentioned refund have been processed on **th Jan **** and they have given me ACM number confirming they have processed ref...
Mar 09, 2021 by Gajjala Ankit Nigam
After over a month of pursuing Yatra for Refund through numerous emails and complaints on Voxya and National Consumer Helpline, Yatra had informed me that it has initiated refund and the same will reflect on my bank account within *-* working d...
Feb 25, 2021 by Avijeet Kumar Biswas
I booked a cab via Yatra.com and paid an advance for it. Once paid, I was shown "Awaiting confirmation" and now there is no sign of booking and I received no proof of payment. Furthermore, there email is only sending automated responses and the...
Feb 17, 2021 by Yatish Jain
I have cancelled two tickets from yatra in the month of november but yatra.com is behaving like a bunch of cheaters. No customer care number, no customer support. Airline is saying yatra has not raised even refund request with the till today i....
Feb 06, 2021 by Davinder