Hathway Broadband Internet
- Frequent disruption of internet service Open
JITENDRA SHETH filed this complaint against Hathway Broadband Internet on Mar 22, 2019
MyAccount No. **********
I have a frequent disruption in internet service. You may see the attached list of my complaints in March. In this month the internet stopped working * times. The last one is on March **th and still not reinstated despite several calls and followup only to hear 'sorry' 'it will start by evening or next day' and nothing is happening. When I request to speak to the supervisor, I have always been told 'he's busy', 'he will call you back' and never ever calls. I am in IT and my earnings depend on uninterrupted internet service.
When I requested to refund my balance subscription amount so that I go for another internet service provider, Hathway said it's against their policy. Can anyone help and ASAP, please?
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Resolution Demanded:
Replace / Fix problem
Hathway Broadband Internet
Resolved
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