Makemytrip
- Fraudulent advertising by the company Open
Prabhav Bhadani filed this complaint against Makemytrip on Mar 05, 2019
I booked a flight ticket using MakeMyTrip and while booking, the app showed a banner suggesting that my flight was covered under the best fare guarantee. This implied that if I found the same fare cheaper elsewhere, MakeMyTrip would refund the difference or something to that end. Now, after booking my flight, I noticed that the same flight was available almost Rs. *k cheaper on another platform. When I raised this issue with the MakeMyTrip staff, the customer care agent advised that I had used a code on my MakeMyTrip booking. Hence I was ineligible for a refund. I have screenshots to show that the best fare promise banner appears even after applying the code. This is clearly a case of fraudulent advertising and strict action needs to be taken to such misconduct in order to protect the consumer.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Makemytrip
Resolved
Frustrated? File a Complaint
Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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