- Fraudulent advertising by the company Open
I booked a flight ticket using MakeMyTrip and while booking, the app showed a banner suggesting that my flight was covered under the best fare guarantee. This implied that if I found the same fare cheaper elsewhere, MakeMyTrip would refund the difference or something to that end. Now, after booking my flight, I noticed that the same flight was available almost Rs. *k cheaper on another platform. When I raised this issue with the MakeMyTrip staff, the customer care agent advised that I had used a code on my MakeMyTrip booking. Hence I was ineligible for a refund. I have screenshots to show that the best fare promise banner appears even after applying the code. This is clearly a case of fraudulent advertising and strict action needs to be taken to such misconduct in order to protect the consumer.
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"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
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Oct 08, 2019 by Yatharth Surana
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Aug 26, 2019 by Sandeep Padhi
Makemytrip - Poor service Closed
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Aug 10, 2019 by Gayathri p
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