- Fraudulent advertising by the company Open
I booked a flight ticket using MakeMyTrip and while booking, the app showed a banner suggesting that my flight was covered under the best fare guarantee. This implied that if I found the same fare cheaper elsewhere, MakeMyTrip would refund the difference or something to that end. Now, after booking my flight, I noticed that the same flight was available almost Rs. *k cheaper on another platform. When I raised this issue with the MakeMyTrip staff, the customer care agent advised that I had used a code on my MakeMyTrip booking. Hence I was ineligible for a refund. I have screenshots to show that the best fare promise banner appears even after applying the code. This is clearly a case of fraudulent advertising and strict action needs to be taken to such misconduct in order to protect the consumer.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get service/product replaced or fixed for free
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Dear sir / madam, Booking done through MakeMyTrip. Booking id : NH*************. Mmt lodge in malda . Booked for Pallavi Jaiswal. She was accompanied by her mother . For a office trip. While reaching the hotel, hotel staff informed that ...
Jun 30, 2019 by Riazuddin Ahammad
I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...
May 12, 2019 by Sharon Raj
I have requested an early check in and early check out for my booking but they are asking me to pay extra *** even though I am checking out early. When I talked to customer care they said they cannot do anything it’s between you and hotel....
May 09, 2019 by Shabnam o s
I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...
Apr 30, 2019 by Krishnakumar
When making a booking on MakeMyTrip, trip insurance option is selected by default. If the person making the booking does not want insurance and misses to uncheck this option, he/she unnecessarily end up paying for this insurance. The option sho...
Apr 05, 2019 by Vikas Jain