Cleartrip
- FRAUDSTER ALERT CLEARTRIP Closed
KARAN ARORA filed this complaint against Cleartrip on Apr 11, 2021
I Karan Arora, had booked a Trip for INR **,***/- with Cleartrip from Toronto ON(YYZ) to DELHI(DEL) for travel on **th March, **** and was issued a PNR No. RHC*NU(AIR CANADA) and Trip ID ************ (CLEARTRIP).
That due to the Governments of India/Canada initiating a Countrywide Lockdown, AIR CANADA was incompetent to fly this flight. Due to this, I had cancelled this flight and applied for refund after confirmation from the Cleartrip Customer Care that this amount will be reversed and refunded to the Actual mode of Payment.
That I have been following up through various calls and emails with Cleartrip and Air Canada and both parties have failed to refund the said amount.
That both parties have utilized the said amount despite repetitive demands and an irreparable loss has been caused to me.
Now after several months of following up and requests, Cleartrip and Air Canada have refunded the amount "*" and have closed the request. This has caused me unimaginable amount of distress.
That while cancelling the Ticket, Cleartrip confirmation of Refund was taken to be true, but the same turned out to be false, and it is apparent that you had ill intention, from the very outset to not to pay back the same.
That it is apparent that they have utilized my funds and gained from the same, making false representations of timely refund knowing fully well that there was no intention to repay the dues and hence the dishonest intention of causing wrongful loss to me is seen to be there from the beginning. The utilization of my funds with an intention of not repaying for the same would prima facie amount to Criminal Breach of Trust and Cheating which are punishable u/s ***, ***, *** of the Indian Penal Code.
That in view of the above facts and circumstances, Cleartrip and Air Canada be hereby called upon to pay their outstanding amount of INR.**,***/-
That in the alternative, if they are facing a bona fide financial hardship to clear their outstanding balance, you may choose to offer an Air Canada Credit which I shall be able to use in future.
That this is the last time that you can come forward and show your intentions contrary to those mentioned herein and on your failing to do so it shall be presumed that you have an ulterior motive which is against the interest of repaying the said amount and for the same Legal proceedings to recover the dues shall be instituted, entirely at your risk, cost & consequences.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Cleartrip
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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