- Fraud by the company Closed
I want to report this worst cable provider who eats customer's hard to earn money and make them suffer.
I had paid ***+ rupees to Videocon and my TV is not showing a single channel since I selected pack as per new policies of Trai. All they do is to send the email and when we send the email they reply in *-* days and ask to call. Customer numbers are always busy and they do not call back the customer. On visiting, videocon forums found out the same issue is being faced by ****'s of the customer.
it seems videocon is not helping the customer but troubling them in name of TRAI policy. Moreover, they resolve cases without resolving the issues:
One of the complaints was resolved ********* without providing me with service. I was waiting and waiting they keep on telling me to turn on the tv and keep it open wasted my time as well as my parents time. I will move my cable connection to another service provider like AIRTEL/Tata Sky but My parents are old and this is worth complaining as of how a non-technical person like most parents will watch tv with this cable provider.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Since the last three days, I try to recharge Dth. Before that, I want to know any package or offers. So I try to call customer service but they did not respond to my calls. Simply they told our system was not working we can't help you. You can ...
Apr 19, 2019 by Mulla Abul husen
Videocon D*H HD set-top box not working since *th April **** without any intimation prior, no messages, no SMS nothing. The set-top box is not going further "D*H" page. I tried calling customer care, but it's not reachable. Any time it gets co...
Apr 10, 2019 by Harish
I am not able to view my favourite channels. I called customer service n number of times but no one is receiving the call. It's a total time wastage for us....
Apr 05, 2019 by Nasreen
Recently (on **-**-****) I relocated my d*h connection and paid Rs. ***/- by cash to service engineer. But yesterday In my d*h account (id:********) the services stopped and I received an error message that "You have insufficient balance" while...
Apr 03, 2019 by Arun Singh
Videocon d*h is not reachable since months after wasting hours of trying. If call connects then they transfer to their senior for resolution but call disconnect. They don't call back after registering call back option. The company is failed. My...
Mar 30, 2019 by Manoj Gera