- Fraud by the company Closed
I want to report this worst cable provider who eats customer's hard to earn money and make them suffer.
I had paid ***+ rupees to Videocon and my TV is not showing a single channel since I selected pack as per new policies of Trai. All they do is to send the email and when we send the email they reply in *-* days and ask to call. Customer numbers are always busy and they do not call back the customer. On visiting, videocon forums found out the same issue is being faced by ****'s of the customer.
it seems videocon is not helping the customer but troubling them in name of TRAI policy. Moreover, they resolve cases without resolving the issues:
One of the complaints was resolved ********* without providing me with service. I was waiting and waiting they keep on telling me to turn on the tv and keep it open wasted my time as well as my parents time. I will move my cable connection to another service provider like AIRTEL/Tata Sky but My parents are old and this is worth complaining as of how a non-technical person like most parents will watch tv with this cable provider.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
I took service of d*h on **th June where I paid Rs. *** towards service charge by cash to engineer. Later on the amount was deducted from the account also. I raised complaint on ** the June itself vide complaint no ********* but issue remains...
Jun 22, 2019 by Pranav Kumar
Hi, Though I have raised multiple Complaints and Calls to d*h Customer Care and Nodal Office, Hyderabad my d*h connection problem is not yet resolved. Below are the few Complaints I have raised from **nd April **. ********* ********* ...
Jun 07, 2019 by Siva Rama Prasad Odugu
I have raised a complaint again Videocon d*h regarding setup box not working on *th June on phone by calling customer care and they said they will send a technician with in ** hrs and rectify the problem. After the given time,there was no res...
Jun 07, 2019 by Neha Dubey
Since the last three days, I try to recharge Dth. Before that, I want to know any package or offers. So I try to call customer service but they did not respond to my calls. Simply they told our system was not working we can't help you. You can ...
Apr 19, 2019 by Mulla Abul husen
Videocon D*H HD set-top box not working since *th April **** without any intimation prior, no messages, no SMS nothing. The set-top box is not going further "D*H" page. I tried calling customer care, but it's not reachable. Any time it gets co...
Apr 10, 2019 by Harish