- Fraud by oyo rooms Closed
Dear sir/ madam
This is the second time that such an incident happened to me. After booking and receiving confirmation from oyo thrice yesterday when I went to the hotel today morning I was denied check in saying they have no tie up with Oyo. After calling customer service most of them just disconnected my call.
one lady spoke to me for ** minutes and her only response was that Oyo can't do anything except refund the money. she wasn't even ready to update saying it was not in oyo policy.
After upgradation I was given a hotel which I didn't like at all. Horrible service.
I immediately checked out of the hotel but no refund issued by Oyo for this inconvenience!
I have sent **+ emails but no response from Oyo.
This is the hotel reference of booking
Your stay at OYO ***** Hotel Golden Inn has been updated.
Check-in: ****-**-**, **:** PM onwards
Check-out: ****-**-** till **:** AM
Number of rooms: * Deluxe (*X)
Number of guests: *
Address: **, *st floor, building no * CTS no ***/*, near sani tower,opp dewan center , Mumbai
Map link: http://bit.ly/*yDiiS*
For assistance, please visit our Help section by clicking at https://oyo.ac/KhIZImC
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
I book hotel for * days and make online payments. On *st day only I do check out they deduct * days amount and not given me GST invoice after many followups....
Apr 10, 2021 by Datta Dabane
Oyo - Amount not received Closed
I booking oyo hotel,whether conditions so i canceled my booking but amount is not refunded.....
Feb 22, 2021 by KANNAN
Oyo - Refund Closed
I booked a room through oyo and I did the payment also and before check in i received a message that my booking has been cancelled i contacted the hotel they said they don't have my booking and the oyo gave me a refund of Rs.***. Oyo has a very...
Feb 17, 2021 by Deepika Yadav
Dear Sir, i have done a booking on Oyo rooms. I paid INR **** through Phonepe UPI service. Money was deducted and i recieved the msg of this transaction but room booking not done. Then I contacted the customer care and asked them for refund. Bu...
Feb 17, 2021 by RAHUL RAJU YADAV
Oyo - No refund of payment Closed
I prepaid of amount Rs. **** for an oyo hotel utsav at jabalpur. But my amount was debited from my side and no record of that payment was found in the app and even when i called them they said no such transaction has been initiated. But I do h...
Feb 15, 2021 by Menika