Eureka Forbes Aquaguard
- Fraud by Eureka Forbes Company Open
I Had Purchased * Years Annual Maintenance Contract Of Aquaguard RO Enhance For Rupees ****. * Months Are Still Left For The Completion Of AMC. For more than one month My RO Is Not Working And Also There Is No Positive Response From Customer Care Executive. I Have Been Trying For Last ** Days. I Have Made Atleast ** Calls To Them But Every Time They Say That We Will Resolve Your Issue In Next ** Hours But Till Now No Response From Them. They had send technician also afterward but he had not resolved the issue and said that he will come next day but till now no response from company. The Problem Of RO Starts With Their Technician Who Is Very Unprofessional And Cheater. Earlier RO Was Working But When I Booked A Service Request And After He Done Something Unprofessionally With RO And The RO Stop Filtering Water And When I Call Him About This Issue He Told That Your Membrane Is Not Working You Have To Pay **** Rupees.
Earlier Also He Had Taken *** Rupees For Cartiage Changing.
Also In Starting I Had Requested Company That Don't Send This Technician Named Atul Because Previously Also He Had Created Blunders. He Installed The Cartiage Whose Seal Was Opened Already And Also May Be Some Duplicate Items.
He Works Very Unprofessionally And Now Company Is Also Not Responding.
So Kindly Refund My AMC Contract Amount Of ****+***.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
We had a filter issue, water was not coming so I’ve called the customer service of eureka Forbes and filed a complaint. They asked me to pay the GOlD AMC which will include motor, filter and service charges and the technician would immediatel...
Jan 29, 2024 by Shravani
I purchased the gold AMC plan of your company on **/**/**** on that day the filters were changed but the water filter is not working properly the machine is constantly leaking water and water is filling very slowly service engineer Yadav i...
Jan 09, 2024 by Shiv Bala
Dear Sir, i have purchased Aquaguard RO+UV machine from eureka forbes and put AMC every year. recently i have moved to my new house and i had some leakage issue in the machine. i have raised my complaint on **th of december and received a SMS ...
Dec 26, 2023 by Srinivasan D
product installed * years back with AMC warranty upgraded and payment done , but no service man visited and did the services and filter change ...
Nov 27, 2023 by Hilal Bhat
i have complained on customer service that my aquaguard is not working,*st complain on **-nov-** and from that i am calling again and again but still did not receive a single call also not received any service from them. Also one of the member ...
Dec 02, 2022 by NISHA TIWARI