OYO Rooms
- Fraud booking property not available at location Open
Ashish kumar filed this complaint against OYO Rooms on Sep 26, 2022
I booked prepaid room at Oyo ***** in jalandar punjab, when i reached there the property was not available at the location and the manager was not picking up the phone i complained the oyo they said u reach at location your booking is confirmed, them after roaming *hr in bad weather i booked another hotel. Moreover the hotel showed my checkin and checkout and i didn’t even reach the hotel , i would like my refund and strict action against this. i travelled *** km had exam next morning and this is was i faced
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
OYO Rooms
Resolved
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"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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