Agoada
- Fraud Agoda Open
Praveen kumar filed this complaint against Agoada on Dec 30, 2020
I made booking at Hotel “Villa Del sol-Goa” when I’ve arrived their the hotel is not operational, tried contacting hotel service number provided in the app but to my strange he said “ This property is due for demolition & not accepting any bookings “ same I’ve informed the Agoda thru customer care over the call. They said they can’t cancel the booking neither they refund the amount. This is completely fraud activity by the Agoda team. Now they’re not even answering my calls.
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Resolution Demanded:
Refund / Credit for purchase
Agoada
Resolved
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Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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