- Fraud, inhuman and cheating business by Makemytrip Open
I had booked an international flight between Munich-Delhi using MMT with arilines Airfrance/KLM(ETicket : IN****B*S*******). Due to a severe medical emergency (detection of Cancer) couple of days before the journey, I contacted MMT to cancel and provide the complete refund. They out rightly gave denied the request saying that the refund is to be done by Airline. When i contacted the airline, they said that they will do the complete refund in this case but the request shall come from MMT. I gave this information to MMT and instead of helping further, they simply closed the ticket. Then they showed height of insensitivity and in-humanness by calling on my mobile repeatedly and asking me to give a good feedback for the ticket.
Later i cancelled the ticket almost *-* days before the journey and MMT sent me a confirmation that after deducting the cancellation fees, the remaining amount is refundede. It has been almost ** days that and i have still not received the refund. I wrote to them more than a week ago and they are sending the same stereotype response every ** hours that they are forwarding the complaint to the concerned department.
They are really shameless, wayward and inhuman. I am really getting frustration and tension even in this severe medical condition.
I am thinking of filing an official complaint to the GOI and in court to get a compensation for the mental harassment.
I request everyone to never use their services.
Once i came out of my illness, i am bound to launch a media campaign against them. The whole world should know the reality of them.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
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Makemytrip - Poor service Closed
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