- Fraud, inhuman and cheating business by Makemytrip Open
I had booked an international flight between Munich-Delhi using MMT with arilines Airfrance/KLM(ETicket : IN****B*S*******). Due to a severe medical emergency (detection of Cancer) couple of days before the journey, I contacted MMT to cancel and provide the complete refund. They out rightly gave denied the request saying that the refund is to be done by Airline. When i contacted the airline, they said that they will do the complete refund in this case but the request shall come from MMT. I gave this information to MMT and instead of helping further, they simply closed the ticket. Then they showed height of insensitivity and in-humanness by calling on my mobile repeatedly and asking me to give a good feedback for the ticket.
Later i cancelled the ticket almost *-* days before the journey and MMT sent me a confirmation that after deducting the cancellation fees, the remaining amount is refundede. It has been almost ** days that and i have still not received the refund. I wrote to them more than a week ago and they are sending the same stereotype response every ** hours that they are forwarding the complaint to the concerned department.
They are really shameless, wayward and inhuman. I am really getting frustration and tension even in this severe medical condition.
I am thinking of filing an official complaint to the GOI and in court to get a compensation for the mental harassment.
I request everyone to never use their services.
Once i came out of my illness, i am bound to launch a media campaign against them. The whole world should know the reality of them.
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Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Dear sir / madam, Booking done through MakeMyTrip. Booking id : NH*************. Mmt lodge in malda . Booked for Pallavi Jaiswal. She was accompanied by her mother . For a office trip. While reaching the hotel, hotel staff informed that ...
Jun 30, 2019 by Riazuddin Ahammad
I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...
May 12, 2019 by Sharon Raj
I have requested an early check in and early check out for my booking but they are asking me to pay extra *** even though I am checking out early. When I talked to customer care they said they cannot do anything it’s between you and hotel....
May 09, 2019 by Shabnam o s
I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...
Apr 30, 2019 by Krishnakumar
When making a booking on MakeMyTrip, trip insurance option is selected by default. If the person making the booking does not want insurance and misses to uncheck this option, he/she unnecessarily end up paying for this insurance. The option sho...
Apr 05, 2019 by Vikas Jain