- For terrible and disrespectful customer service Open
I have been calling videocon d*h for the past * days trying to get my TV to work. Every time I could get them to connect. They said their system isn't working call after ** mins. Even * months back I had faced a similar issue where they asked me to callback without any due regard to how much wait time there is to call back. This time the customer representative was not only disrespectful but also he cut our call. We pay for this service and we deserve better. I would definitely sue them but they aren't worth the time and energy. So as soon as my plan runs out I will change my provider. Also, most of all guess what I missed because of them? The India vs Pakistan world cup match.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Every month I am recharging with *** Rs and in that there is some selected channel for which I have created a pack as per TRAI rule. The pack was already created * to * months back itself. After creating pack auto get locked then normally every...
Jul 02, 2019 by Syed imran ahmed
I am a videocon D*H customer with customer ID *********. Every now and then, there is some problem with D*H signals and whenever I call customer care, instead of resolving the problem from their end, they insist on sending an engineer to my hom...
Jun 16, 2019 by Shubham Saxena
Do not purchase videocon d*h .it provide worst service.I complained on **th may regarding signal lost due to cyclone in Bhubaneswar.customer care committed that there will be engineer visit in ** hour.today is Even after ** days this complain n...
Jun 09, 2019 by AKSHYA KUMAR MISHRA
I have ordered a new HD box from Videocon on d*h website on *th June ****. They promised that within ** hours the connection will set. But they didn't come to * days. I have contacted their customer care, they have escalated the issue * times. ...
Jun 08, 2019 by Suganthi
I have videocon dth connection and the dth stopped working * days ago.I raised a complaint and a guy came to fix that. There was no issues from our side and the guy said it happened because of some version up gradation. And then demanded *** fo...
Jun 08, 2019 by Kratika singh