- Food package was cancelled by Swiggy wrongly Closed
I ordered food from Swiggy. I saw in the Swiggy map that delivery agent is * min away so I came outside my address to collect the food leaving my phone behind in the room. I waited down for * minutes when I didn't saw anyone I came back to room and noticed * single missed call from Swiggy. I immediately called them back although I did not needed to. The delivery person picked up th call and told me he is waiting in some other address, I told him to come to my correct address and he disconnected the call and I got a message that my order is cancelled.
It is clearly Swiggy's mistake that they didn't came to correct address why should I pay for it.
Firstly they didn't delivered what service they are offering also they charged me for their mistake.
I want an official apology and my money back from them.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Swiggy - Swiggy Closed
I ordered food through swiggy,due to unavailable of ordered food,swiggy person called up and asked to cancel order,I did the same but amount was not refunded.. Pathetic customer care service.. beware...
Jan 03, 2021 by Nirmala
I ordered my food at *:** pm. I waited till **:** but didn't get my food. It was only told to me that you will be getting the order in next ** mins, but didn't happen. After that one person called me from Swiggy and forcefully cancelled my orde...
Jan 02, 2021 by Santosh Naik
I ordered jalebi amd rabri on swiggy ... when i received my ordet rabri was missing in the order i call the customer care alot of times but they did not respond even wrote them mails ... i need my refund......
Dec 29, 2020 by Anshika Saini
Swiggy - Replicate order Closed
I placed an order in Swiggy for an amount of Rs. ***. The order got cancelled due to the delivery exceutive has slipped my food onway. The order was replicated by the Swiggy but this time with the bill maount of Rs. ***. I am totally frustrated...
Dec 28, 2020 by Shanmuga Dev
I ordered for a cake which is near to my house within a km, when I got the cake I found it fully melted inside the box n the cake was looking like salad so I contacted the customer service chat, starting a customer representative replied saying...
Dec 26, 2020 by Prashanth S