- Food pack not received Open
I ordered fast food for my guest through Swiggy website, they confirmed my order and approx time of delivery was ** mins. Also, payment was deducted from my account but after ** mins a call comes from Swiggy customer care (+************). They asked me to cancel the order as they cannot deliver the same. They forced me to cancel the order from my side but I told them to deliver my order or compensate me with two times the deducted value and after that, they auto cancelled my order. I want a strict action to be taken so that these online wesites could not harass the common people like us.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
Customer support is very rude in swiggy. Agents are not at all caring about the customer. I have ordered from swiggy and the ordered got cancelled from the delivery boy. no one called us about it but swiggy is claiming that they tried to call w...
May 19, 2019 by Mahesh Muniganti
This is unfortunate but this is the iiird time i am using a different platform to complaint against swiggy My order number ********** and registered mobile number on swiggy is ********** but for contact ********** *- First of all i have found...
May 18, 2019 by rajat
Order food of quantity 2 in swiggy pop out, received only 1.did a chat they said we apologise and give you coupon of 100 once accepted it tells can't apply for pop out They wasted 1) my time 2) didn't return my original amount and in ret...
May 18, 2019 by John chandra Teja
This is the second time in two days that payment for my swiggy order was deducted from my account and the order was not placed. This is not the first time this has happened. It's been happening for a long time and the customer service chat alwa...
May 16, 2019 by Maitreyee Bhave
Swiggy showed food delivery time as 45 min and cancelled my order within 10 mins. Due to my meeting at the same time, I could not take the first call. When I tried to call back meantime they have cancelled my order. In term and condition, its o...
May 16, 2019 by Juhi