Zomato
- FOOD NOT DELIVERED Closed
MURTHIKA SANTHOSH KUMAR filed this complaint against Zomato on Oct 06, 2019
Hai,
I have given one order today .It's accepted and your rider called and I told him the way and exact place.
I waited for * hour I didn't get any thing .I contacted your team through CHAT. I got reply like this " You didn't respond to my calls. We waited for ** minutes. So we cancelled your order.We can't refund also ".
Here is my question :
I didn't get any call from you and I am at the same location.Did he asked any person at the address?
I called you in with in reasonable time ,you can deliver food if you want. If you can't deliver you can return .
So it's my case.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Zomato
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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