Zomato
- Food not Delivered Closed
Kriti filed this complaint against Zomato on Aug 21, 2019
I am currently unhappy with the zomato service. I want to state the following thing which happened to me:
I ordered from zomato, eagerly waiting for the order. Recieved a call from zomato delivery boy and came to know that he is at Durga Matha temple which is arround ** minutes from my house. I told him the direction to my house and also i went in the same direction, thinking he might not be able to find the house. I went upto durga matha temple by walk but didnt find him and so came back. Meantime tried calling him but didnt able to connect to him. I returned back home, then after sometime i recieved the call from zomato wallet, and was told that he is at MGN nivas, the next building to my apartment. I said to be there, i will come and collect my order. He said he is cancelling the order as he is not able to find the aparyment. He cancelled the order and to my surprise cancellation charge was levied on my order. When asked from zomato customer support, they told me that as food was prepared so cancellation charge is levied. That i am okay with, but why the zomato delivery boy cancelled after coming next to my building.
So, request you all to please bycott Zomato and start quiting order from zomato.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
Related Complaints
Zomato - ZOMATO WALLET REFUND Closed
I had added Rs.****.** on dated**-**-**** by mistake and asked them to refund Rs.****.** but they are denying. Please help....
Mar 27, 2024 by PARMOD KUMAR AGGARWAL
Zomato - I am unable to use wallet money Closed
I am unable to use my wallet balance to place orders...I sent multiple mails to customer support and grievance also but there is no response till now.....
Mar 24, 2024 by TARUN
Zomato - Received spoiled food Closed
I have received like a week old food that absolutely smells like shit. And when I try to talk about this with zomato chat it just doesn't resolve and says we'll send a fucking mail. I want my refund! Help me... ...
Mar 24, 2024 by Nandan Appinedi
Zomato - Worst food experience Closed
Dear sir/madam I have ordered food in Zomato on **th,**th &**th but food was worst taste. I have sent mail also regarding this to help@zomato.com. but they are not responde properly. kindly take action against zomato...
Mar 17, 2024 by ANANDA SIVAKUMAR
Zomato - My zomato membership disappeared all of a sudden Closed
I am a zomato user and i was using a single account since a very long time. I have been zomato pro (earlier Zomato gold) member since more than * years. Yesterday suddenly, i see that my pro membership disappeared in the app and my recent ord...
Mar 10, 2024 by Zeel karia