- Food not delivered Closed
I am placing the order for food daily three times from Swiggy. Some times they are delivering the food what I had ordered. But some days they call me over the phone and say that the item ordered by me is not available in the restaurant. It is happening almost every other day. When I ask them to take some constructive steps not to repeat the same, they give an automated, mechanical reply that "Sorry Sir" this mistake will not happen again. My simple request with them is if an item is not available with the restaurant you take necessary steps requesting the restaurant not to show it in the list. But this my simple request is not being adhered. This happens, particularly with Hotel Akshayam, Shanthi Colony, Anna Nagar (West) Chennai. Some times they deliver the item not ordered by me. They show their authoritative attitude. I am fed up with Swiggy.
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"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
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