- Food not delivered Closed
Order number ***********
I placed an order on swiggy but the order doesn't confirm. So I talked to a customer support agent he assured me that my order is confirmed and delivery should be made in within **-** minutes. I have confirmed again by saying I will lose other main restaurants options so please confirm he said don't worry your order is confirmed by both delivery partner and restaurant. So I sit back and relaxed after ** minutes when other main restaurants got closed. The delivery agent called me and said my order got cancelled because the restaurant is closed right now. I want to know how swiggy confirmed my order and assured me to sit back and relax because of all this I felt so insulted in front of my guests for whom I have ordered food even after all this when I complain to swiggy they guys are even not accepting their mistake its really very unprofessional behaviour. I am attaching the screenshot of confirmation made by swiggy. Fortunately, after some time swiggy also cleared conversation but luckily I have taken the screenshot before.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
Sir... I ordered sub in swiggy and after overall discount total amount I paid is *** through phone or app... At around **** hrs i.e ** min approximately after my order I received a call from delivery boy regarding confirmation of my address. As...
Sep 10, 2019 by G Vishnu
I ordered pav bhaji and pani puri from a restaurant called Chaat Street on Swiggy . When i received the order the packing material was already torn because of leakage from one of the containers (pani puri water). Also the Pav bread was of very ...
Aug 24, 2019 by Sriram Kuravi
I ordered food from swiggy and after half an hour the delivery guy calls me and says that everything fell down. He asked me to reach customer care and marked the order as delivered. I spoke to them and they initially asked me if I wanted them t...
Aug 24, 2019 by Simha Srivatsa
Swiggy - Order not delivered Closed
Hi sir/mam ihave ordered an @egg biryani at **:**am /**/august/** So the estimated delivery time **mins So as I have awaited till *:** ihave received an msg that our delivery partner has been contacted u ur Mobile hasn't reachable so kin...
Aug 24, 2019 by MD mahmood
Swiggy - REFUND NOT RECIEVED Closed
I have not received my refund from swiggy, Rs.***, the customer care told that I will get ***% of my refund because it was the delivery boy who refused to deliver the food, this was on August *th, **** now it has been ** days and still no refun...
Aug 23, 2019 by PRIYA PRASAD