Swiggy
- Food not delivered Closed
Rajat agrawal filed this complaint against Swiggy on Mar 18, 2019
Order number ***********
I placed an order on swiggy but the order doesn't confirm. So I talked to a customer support agent he assured me that my order is confirmed and delivery should be made in within **-** minutes. I have confirmed again by saying I will lose other main restaurants options so please confirm he said don't worry your order is confirmed by both delivery partner and restaurant. So I sit back and relaxed after ** minutes when other main restaurants got closed. The delivery agent called me and said my order got cancelled because the restaurant is closed right now. I want to know how swiggy confirmed my order and assured me to sit back and relax because of all this I felt so insulted in front of my guests for whom I have ordered food even after all this when I complain to swiggy they guys are even not accepting their mistake its really very unprofessional behaviour. I am attaching the screenshot of confirmation made by swiggy. Fortunately, after some time swiggy also cleared conversation but luckily I have taken the screenshot before.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
Yatra.com
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
Related Complaints
Swiggy - Cancellation fee order no Closed
This was my first order on Swiggy Or I did not know about the cancellation fee or as per their policy they charge cancellation fee due to food wastage but what if I ordered ice cream? Where is the point of it plz help me to get refunded ...
Mar 07, 2024 by Anany
Swiggy - Non refund of one payment out of two charged for one order Closed
No payment mode selected for order booked through swiggy as interested in cash payment which given after calling specially to agent because after handing over food, agent immediately disappeared without asking for payment which already kept in ...
Mar 03, 2024 by Rekha Nagpal
Swiggy - Food not delivered Closed
I ordered through Swiggy and called the restaurant via Swiggy. I asked if I could add two more brownies, they said yes and requested payment, which I made. My order was canceled without my permission, and I only received a refund for one brow...
Feb 29, 2024 by Sandhya m
Swiggy - Closed
मेरा ऑर्डर लेनदेन विफल हो गया लेकिन मेरे स्विगी मनी से पैसे काट लिए गए...
Feb 26, 2024 by Krishan Bishnoi
Swiggy - Partial item delivered Closed
I have placed an order from swiggy where I have order * box of gulaabjaamun each of fill up by * gulaabjaamun but while I am receiving the order I got to know that is less maybe then also delivered partner girraj kumar confirmed the same they g...
Feb 24, 2024 by Ritish singh