- Food not delivered Closed
Posted on: Dec 26, 2018
Complaint filed against: Zomato
I ordered my food @9.40
the delivery time was 20-30 minutes
after one hour aprox I contacted customer support via chat
they told me your order was cancelled.
As my house owner locked the main door i can't go out side.
totally disappointed from zomato.
Customer service representative told place another order
I placed another order
After 30 minutes new order is declined by zomato
I had a word with both restaurants they told your order is ready but no one is came to pick.
How much bad service you have.
Me and my brother sleeping hungry tonight
And credit goes to zomato.
Resolution Demanded: An apology letter from company official
Complaint filed by: Manjeet singh