- Food not delivered Open
My order is not delivered and money is not redunded. Right after the stipulated time of ETA , i reached out customer service they informed me that my order is declined by delivery guy as my phone is mot reachable .. i didnt get a message or call. I reached them right aftrr ** mins i got a message from zomato that my food is on the way . How can any one cancel my order within * min and not refunding my momey pr not willing to re attempt delivery . Customer service was not at all supportive and are not sticking to they words . Initially they confirmed that my cashback will credit in ** hrs and after this they are telling no coupon code is applied on this order . Even when i asked them whether i can go to the oitlet and pick my order as they are not delivering , their response is no . When i reached the outlet, they reported that they didnt receive my food back and they had assigned it to delivery guy . I doubt taht delivery guy might ate mu food and causing this issue . Wasted my time , energy , money and food
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"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I ordered the food from Chullah Bhatti bangalore at *:** pm on * th Jun ****. I paid money also. Zomato was showing my order will be delivered by *:**pm. But till **:** pm it was not delivered, and then zomato was showing your ordered delivere...
Jun 05, 2019 by Anoob
Zomato - Zomato are cheaters Closed
First of all, Zomato did not deliver my order to the address I updated, then I get a call that they cannot deliver as it is * km away. When I cancel the order they have the cheek to advise me that a cancellation fee is applicable. This kind of ...
Jun 02, 2019 by Carlton Fernandes
Zomato - Order not delivered Closed
I placed an order on * June **** at **:** a.m. from Biryani Bhaijaan, Gurgaon. The order was accepted and then ** minutes later I was informed that my order will not be delivered. Zomato is cheating its customers....
Jun 01, 2019 by Shantanu Gupta
My order was flagged as delivered in the app, but the delivery guy did not actually deliver my food. When I took this issue to the customer care, they are refusing to my concern for * days....
May 31, 2019 by Harish
The delivery boy denied to deliver the food. And was missbehaving on call. He reached approx near my location and then when I instructed him about my exact location he denied to came there and missbehaved. Then he left and marked my order 'del...
May 30, 2019 by Anurag Sinha