- Food not delivered Open
My order is not delivered and money is not redunded. Right after the stipulated time of ETA , i reached out customer service they informed me that my order is declined by delivery guy as my phone is mot reachable .. i didnt get a message or call. I reached them right aftrr 10 mins i got a message from zomato that my food is on the way . How can any one cancel my order within 5 min and not refunding my momey pr not willing to re attempt delivery . Customer service was not at all supportive and are not sticking to they words . Initially they confirmed that my cashback will credit in 24 hrs and after this they are telling no coupon code is applied on this order . Even when i asked them whether i can go to the oitlet and pick my order as they are not delivering , their response is no . When i reached the outlet, they reported that they didnt receive my food back and they had assigned it to delivery guy . I doubt taht delivery guy might ate mu food and causing this issue . Wasted my time , energy , money and food
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gold membership not working was applicable till 2020 contacted zomato several times but got no response from them. Wrote several mails as well, but unprofessional treatment and no response....
Mar 19, 2019 by Anandita Sood
Today i ordered from zomato application from a restaurant sahi zaika and the food was alterated and spoiled plus the quality was worse... a bite fron the food was making vomiting... The food was taken back by the restaurant and not even refunde...
Mar 19, 2019 by Shashank Dwivedi
On March 18th night at 20:00 hours we made an order from Zomato at Jarlie desserts restaurant. We got the dessert in the container with the manufactured and expired date as 4th Mar and 18th Mar. The dessert contains milk solids, cheese and egg....
Mar 19, 2019 by Prashanth Vanama
I have placed an order through Zomato. Because of some reasons I had to cancel the order. Before cancelling they didn't indicate that I will be charged penalty. Then they charge the full amount as a penalty. ...
Mar 19, 2019 by Ravi Kumar
I ordered food from Zomato, order ID: 1538753240. I didn't receive my food and when I connected with Zomato, they said we tried to deliver but could not deliver because my no. wasn't reachable and this wasn't the case. I was very much in the co...
Mar 19, 2019 by Nikki Devi