- Food not delivered and asking to pay cancelletion charges Closed
I ordered two Rye bread on the **nd November. After I placed order on **nd November, I got a call from ph no. +************ at **.** am indicating that the order has been placed for two Rye bread.
I got another call from the same number at **.** am telling me that only one bread is available. I said alright please send only one bread.
I got another call at **.** am telling me that since the restaurant is not open and the order cannot be placed now hence your order is cancelled. She asked me to place order after **.**.
As can see neither I was not unresponsive nor I had cancelled the order. It was cancelled by Zomato rep. I am now asked to pay Rs *** for cancellation of the order. I approached them but in vain.Their approach is totally illegal.
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Are you Lawyer?
An apology letter from company official
"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."
I ordered the food from Chullah Bhatti bangalore at *:** pm on * th Jun ****. I paid money also. Zomato was showing my order will be delivered by *:**pm. But till **:** pm it was not delivered, and then zomato was showing your ordered delivere...
Jun 05, 2019 by Anoob
Zomato - Zomato are cheaters Closed
First of all, Zomato did not deliver my order to the address I updated, then I get a call that they cannot deliver as it is * km away. When I cancel the order they have the cheek to advise me that a cancellation fee is applicable. This kind of ...
Jun 02, 2019 by Carlton Fernandes
Zomato - Order not delivered Closed
I placed an order on * June **** at **:** a.m. from Biryani Bhaijaan, Gurgaon. The order was accepted and then ** minutes later I was informed that my order will not be delivered. Zomato is cheating its customers....
Jun 01, 2019 by Shantanu Gupta
My order was flagged as delivered in the app, but the delivery guy did not actually deliver my food. When I took this issue to the customer care, they are refusing to my concern for * days....
May 31, 2019 by Harish
The delivery boy denied to deliver the food. And was missbehaving on call. He reached approx near my location and then when I instructed him about my exact location he denied to came there and missbehaved. Then he left and marked my order 'del...
May 30, 2019 by Anurag Sinha