Swiggy
- Food Not Delivered Open
Pranitha filed this complaint against Swiggy on Dec 07, 2019
Hi, I am from Hyderabad. I have placed an order from paradise biryani kothapet branch through swiggy and paid an amount of Rs.****/- we have waited for more than *.* hrs but nothing was delivered. When I called the customer support of swiggy, they simply washed off their hands saying that order will be canceled and refund will be initiated this is not fair at all I and our kids were waiting for dinner we have placed the order by *.** pm now its **.** pm now how I and my kids will have the food? Even the amount is not reflecting into my account immediately they said it will take *- * working days, now I want to raise the complaint on swiggy I requested the customer care person to rearrange my order as I have paid but they denied it.
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Resolution Demanded:
Damages for loss and agony
Swiggy
Resolved
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